0172-2713293
itcell@harcobank.org.in
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HARCO BANK हरको बैंक

THE HARYANA STATE CO-OPERATIVE APEX BANK LTD

E-KYC (Electronic Know Your Customer)

Experience a faster, paperless, and convenient way to complete your KYC with Harco Bank's E-KYC service.

What is E-KYC?

E-KYC, or Electronic Know Your Customer, is a digital and paperless process for verifying the identity and address of customers. Unlike traditional KYC which requires physical documents, E-KYC leverages digital platforms and databases, primarily Aadhaar, to instantly authenticate customer details. This streamlines the onboarding process for new customers and simplifies the re-KYC process for existing ones.

Harco Bank offers E-KYC services to provide a seamless and efficient banking experience. It reduces paperwork, saves time, and enhances convenience, allowing customers to complete their verification processes from anywhere, subject to regulatory guidelines.

Benefits of E-KYC

Instant Verification

Complete your KYC in minutes, without physical document submission.

Paperless Process

Contribute to a greener environment with a completely digital process.

Convenience

Perform KYC from the comfort of your home or office, using your mobile or computer.

High Security

Secure and authenticated process, reducing the risk of fraud.

Faster Account Opening

Expedites the account opening process, getting you started with banking sooner.

Wider Accessibility

Makes banking services accessible to a broader population, including remote areas.

Types of E-KYC

Aadhaar OTP-based E-KYC

  • Instant verification using OTP sent to Aadhaar-registered mobile number.
  • Allows opening of a 'small account' with certain transaction limits.
  • Full KYC requires completion of Video KYC or branch visit within 12 months.

Video-based Customer Identification Process (V-CIP)

  • A fully digital and secure method for completing full KYC remotely.
  • Involves a live video interaction with a bank official.
  • Requires Aadhaar, PAN, and a stable internet connection.

How to do E-KYC with Harco Bank

1

Initiate Process

Start your E-KYC process through Harco Bank's official website or mobile banking app (if available).

2

Enter Aadhaar/PAN Details

Provide your Aadhaar number and PAN details as prompted.

3

OTP/Video Verification

For OTP-based E-KYC, enter the OTP received on your Aadhaar-registered mobile. For V-CIP, complete the video call with a bank official.

4

Confirmation

Once verification is successful, you will receive a confirmation, and your KYC status will be updated.

Important Notes on E-KYC

Aadhaar Linkage

  • Ensure your mobile number is linked to your Aadhaar for OTP-based E-KYC.
  • Keep your original Aadhaar and PAN card ready for V-CIP.

Technical Requirements

  • Stable internet connection for seamless video calls.
  • Good lighting and a clear background for video verification.
  • Working camera and microphone on your device.

Frequently Asked Questions

Yes, E-KYC, especially through V-CIP, is fully recognized and accepted by regulatory bodies as a valid method for customer identification.

For OTP-based E-KYC, a linked mobile number is essential. If not linked, you may need to update your Aadhaar details first or opt for V-CIP/branch KYC.

E-KYC services are generally free of charge. Please confirm with Harco Bank for any specific terms or conditions.

KYC refers to the overall process of customer identification and verification, which can be done physically or electronically. E-KYC specifically refers to the electronic, paperless methods of completing this verification, often leveraging Aadhaar data.

Experience seamless banking with E-KYC!

Complete your E-KYC with Harco Bank today and enjoy a quick, convenient, and secure banking experience.

Contact Us

Contact US

We're here to help! Reach out to us through the following channels or find your nearest branch.

Get In Touch

Call Us

  • Customer Care: 0172-2713293
  • CUSTOMER CARE NUMBER FOR DIGITAL SERVICES: 0172-2713293
  • Banking Contact Number: 0172-2721026 , 0172-2770823
  • PS to MD Contact Number: 0172-2714520

Email Us

  • General Queries: harcobank@harcobank.org.in
  • Support: itcell@harcobank.org
  • Feedback: md@harcobank.org.in

Our Address

  • Harco Bank Head Office,
  • The Haryana State Co-operative Apex Bank Ltd S.C.O. No. 78-80 Bank Square
  • Sector 17-B Chandigarh-160017,India.